HeartSymbol     NO REASON REQUIRED - 30 Days Return Policy - 100% refund including delivery charges*  

    • Customer service & the quality of our products is extremely important to us & we aim for all our customers to be completely satisfied.
    • For standard size item orders in unused condition, we offer a 30-day return policy with no reason required. 
    • Our returns service is free & 100% refund including delivery charges* will be refunded on return.  

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    • Our team works hard to make sure that every order is processed correctly.

    • Should we make an error with your order or have issues with the items received, please get in touch as soon as possible.
    • Please give us an opportunity to put things right, our customer service will be happy to help.
      We will respond promptly in a timely & courteous manner to resolve any issues with your order.

      Our customer service is available
      Monday - Friday 9:00am - 5:00pm

      Call customer service: 0800 612 1379
      Or send us a message via the chat box, we aim to reply to all messages within 60 minutes during working hours.

    • We will reply to messages sent out of office hours when we return.
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    • Returns & Refund Policy

      All standard item orders from Love Tablecloths in unused condition come with a no reason 30 day money back guarantee.

      In the event that you are not completely satisfied with your product, notify us within 30 days of receiving your order. 

      Return requests after 30 days will not be accepted & we cannot offer you a refund.

       

      After receiving your return request within the 30 days from receipt of your order

      We will email you a courier returns label, the items must then be returned & received back to us within 14 days from your order return requested date.

      Returns after the 14 day period from your return request date will not be accepted.

      Please ensure the items returned to us, are as received so they may be resold, used items & unsalable condition items returned will not be refunded.

      Bespoke items are non-returnable unless defective. 

       

      For Approved returns we will then provide either a 100% full refund or offer a replacement at your preference.

       

      100% full refund also includes delivery charges paid on your order.

       

      Partial order returns 

      *In the event that only part of the order is returned, the goods will be fully refunded but the delivery charge will not be refunded.

      * Refund amounts will be adjusted if the ordered items kept fall below any discounted or free delivery applied to the original order. 

       

      Bespoke Made Sizes 

      Minimum order for bespoke size tablecloths is 10 items of the same size and colour. 

      Bespoke made sizes made to customer specific requirements are non- returnable.

      We will arrange samples of fabric on request and check your table size measurements & suggest the best size tablecloths options for your requirements. 

       

      Defective items

      Refund or a replacement option will be provided on any items that are defective.

       

      How to return your item

      To return a full or part order. 

      If you wish to return an item, please use the email confirmation received for the order & reply indicating your return request.

      Send us a message using the chat box service on the website.

      Or call Love Tablecloths customer service on Tel 0800 612 1379

       

      We will email your DPD courier returns label. Please drop off at any Local DPD pickup shop.

      The returns label will also list a selection of the nearest DPD pickup shops from your order delivery address.   

      • Please keep your proof of sending receipt ticket  in case of any delivery issues with your return.

      Orders of over 15 KG we will arrange a free courier collection service on request.

       

      On receipt of the return received back to us, please allow 5 working days for the refund payment to show back to your order payment method.

      Please ensure the items returned to us, are as received so they may be resold, used items & unsalable condition items returned will not be refunded.

       

      Refunds

      Refunds or a replacement will be given on standard items unused products or defective items only.

      Bespoke items are non-returnable unless defective. 

       

       

      Love Tablecloths Returns Dept 

      Oswaldtwistle Mills Business Centre

      Clifton Mill

      Pickup Street

      Oswaldtwistle

      Lancashire

      BB5 0EY 

      Customer service is available
      Monday - Friday 9:00am - 5:00pm

       
      For any questions you may have please contact customer services.
      Tel 0800 612 1379  

      (Sales Lines Open Monday-Friday 9:00am-5:00pm)